India Broadband

Subject: Shame on Mumbai MTNL

Post:
I have been using MTNL 590 NU plan since past 8 months.( I suppose)
Previously i was using Unlimited plan providied by my cable operator at speed of 40kbps.
Since past 2 months I had been complaining / Suggesting Mumbai Mtnl for the total unlimited plan which was simultaneously introduced by BSNL and MTNL Delhi.
I had written many emails to customer care but seems to be in hands of blind operators.
I even visited their Andheri Office where i was not surprised that none of the staff member were even aware of this plan.
I asked them why was such a discrimination among delhi and mumbai customer on which they replied that almost all plans are introduced simultaneously for delhi and mumbai but for this particular plan they had no idea. They had asked me to write a letter to their Head regarding the same and which i had done it but still no reply.
I suppose there are many people out here who would be looking for the same plan but still not heard by the company.
And the latest addition to this problem is the new upgardation to 2mbps which is left aloof for unlimited plan holders.
Currenly I am recieving bill of 2000 even after using NU plan so any one can imagine kind of use.
I am going to write about this to media hoping that this will be heard.
Also post the same on my blog which I would request all bloggers out here to link it to so that they are made into focus .
Thank you.
A Dissappointed MTNL customer