India Broadband

Question sent to so called Reliance Technical Team:
I am planning to go for reliance broadnet. Since login is needed to access internet every time, how can I configure wireless network with reliance broadnet?

Answer By Reliance Technical Team:
“Dear customer,

Greetings of the day!

With reference to your mail regarding broadband connection with wireless router, we regret to inform your that at present there is no functionality to process this request, whenever we launch the same, you would be notified through relevant media channels.

With reference your mail, we would like to inform you that the ADSL Modem is in Bridge Mode and there is no facility to access the web interface of ADSL Modem.

For additional product and service related information you may contact us through any of the following means:

Phone:
*377 from any Reliance fixed phone
1800 22 7773 from any MTNL / BSNL phone
022-3033 7777 from any phone
Email: broadband@relianceada.com
(Working hours between 9 am to 9 pm)
Fax: 022-30337878.
Website: Reliance Communications.

Yours sincerely,
Broadband Customer Care
Reliance Communications”

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Gimme a break.
I’m pretty sure that this is not the case,its just that the Reliance Technical Support seems Incompetent to answer this question, so this seems a lame reply to me.

What do you think about this????