• Disappointed MTNL Customer

    Subject: Shame on Mumbai MTNL

    Post:
    I have been using MTNL 590 NU plan since past 8 months.( I suppose)
    Previously i was using Unlimited plan providied by my cable operator at speed of 40kbps.
    Since past 2 months I had been complaining / Suggesting Mumbai Mtnl for the total unlimited plan which was simultaneously introduced by BSNL and MTNL Delhi.
    I had written many emails to customer care but seems to be in hands of blind operators.
    I even visited their Andheri Office where i was not surprised that none of the staff member were even aware of this plan.
    I asked them why was such a discrimination among delhi and mumbai customer on which they replied that almost all plans are introduced simultaneously for delhi and mumbai but for this particular plan they had no idea. They had asked me to write a letter to their Head regarding the same and which i had done it but still no reply.
    I suppose there are many people out here who would be looking for the same plan but still not heard by the company.
    And the latest addition to this problem is the new upgardation to 2mbps which is left aloof for unlimited plan holders.
    Currenly I am recieving bill of 2000 even after using NU plan so any one can imagine kind of use.
    I am going to write about this to media hoping that this will be heard.
    Also post the same on my blog which I would request all bloggers out here to link it to so that they are made into focus .
    Thank you.
    A Dissappointed MTNL customer

     February 2nd, 2007  BroadBand   No comments

  • Reliance Technical Team….Whatever!!!!

    Question sent to so called Reliance Technical Team:
    I am planning to go for reliance broadnet. Since login is needed to access internet every time, how can I configure wireless network with reliance broadnet?

    Answer By Reliance Technical Team:
    “Dear customer,

    Greetings of the day!

    With reference to your mail regarding broadband connection with wireless router, we regret to inform your that at present there is no functionality to process this request, whenever we launch the same, you would be notified through relevant media channels.

    With reference your mail, we would like to inform you that the ADSL Modem is in Bridge Mode and there is no facility to access the web interface of ADSL Modem.

    For additional product and service related information you may contact us through any of the following means:

    Phone:
    *377 from any Reliance fixed phone
    1800 22 7773 from any MTNL / BSNL phone
    022-3033 7777 from any phone
    Email: broadband@relianceada.com
    (Working hours between 9 am to 9 pm)
    Fax: 022-30337878.
    Website: Reliance Communications.

    Yours sincerely,
    Broadband Customer Care
    Reliance Communications”

    ==============================

    Gimme a break.
    I’m pretty sure that this is not the case,its just that the Reliance Technical Support seems Incompetent to answer this question, so this seems a lame reply to me.

    What do you think about this????

     February 2nd, 2007  BroadBand   1 comment

  • Bharti Airtel Showing Profits.

    Bharti Airtel is erforming well.
    With news of some major expansion in broadband field coming up, Bharti airtel’s share is moving up and up on BSE.
    They have reported a profit of few hundred crores.
    Bharti Airtel is really doing well.

     February 2nd, 2007  BroadBand   No comments

  • Airtel Broadband Is Getting Better

    For some reason i thought of using Airtel’s Broadband again. I don’t know why but i again started believing that it may provide better services this time around, than what they did before.
    I think this time around i am very much satisfied Airtel Broadband.

    256 Kbps for an Unlimited connection at 999 INR is not a bad deal considering the fact that now their connection quality is much constant, consistent and better. What else do you need?

    Well, state of art customer care helpline. I was impressed by the way their agents help you out. Nice to talk to. And eager to solve your problem at the earliest.
    Wow, is that really Airtel :)

    Well Done!

     February 2nd, 2007  BroadBand   No comments

  • AirTel Sales Person’s Promise

    I wanted a broadband at home in Pune and I was approached by AirTel Sales person (some Dhirendra). I specifically asked him if I get a static IP or not. He was unable to answer this (as well as many of my other questions) and hence contacted his superior (Ashvin Soni). I talked to Mr.Soni and he promised that I will be given a static IP. Finally I decided to go for it.

    To my surprise when the technician came to install, he said that AirTel doesn’t provide static IP to residential customers and I am promosed something that is out of AirTel policy and I will have to live with a dynamic IP.

    I have now asked them to disconnect the broadband.

    I am surprise to see this kind of practice in a company like AirTel. Sales people promise anything to achieve their target! I am trying to contact the sales person Dhirendra but he is not picking up his phone :-) . What a professional attitude.

    Mr. Mittal are you reading this!!!!!

     February 2nd, 2007  BroadBand   No comments

  • Skoda Fabia Coming to India

    Czech-based car manufacturer Skoda Auto has somewhat confirmed that they would launch their Skoda Fabia car in India later this year.

    This would be the company’s first volume generating model. They already sell Octavia, Laura and Superb in the Indian market.

    Skoda said that this new car would adhere to the small car norms as specified by the union budget. The company wants to benefit from tax cuts on these models to price them competitively.

    Shashank Vaid, Senior Manager – Marketing, Skoda India said in a statement on their plans: “We will be launching the new Fabia in the Indian market in the second half of this year but the launch date is yet to finalized”.

    The car to be launched in the Indian market would be the same model Skoda would display at the Geneva Motor show in March this year.

    Skoda would launch it in both diesel and petrol versions. The Fabia will be available in 1.2 liter petrol and a 1.4 liter diesel. Experts believe that this car should be very fuel efficient considering the company is going to power it with a 3-cylinder engine.

     February 1st, 2007  BroadBand   No comments

  • Nintendo’s Wii Outselling Sony’s PlayStation 3

    Sony profits are down, while Nintendo’s Latest News about Nintendo sales Free Trial – Way Beyond CRM – Learn how Landslide can help you. are way up. The Wii Latest News about Wii video game console is selling faster than Nintendo can keep up with. Following Sony’s announcement of its disappointing results Tuesday, which it partly blamed on huge costs for the PS3 launch, speculation is running rampant about the PlayStation 3’s Latest News about PlayStation 3 position in the video gaming market.

    Sony’s report was that its gaming division had experienced a significant operating loss during the quarter, “primarily the result of the loss arising from the sale of PS3 at strategic price points, as well as the recording of other charges in association with preparation for the launch of PS3.”

    The games division reported an operating loss of US$445 million during the quarter, compared with a profit Free How-To Guide for Small Business Web Strategies – from domain name selection to site promotion. of $557 million in the same quarter of 2005. Net profit dropped by more than 5 percent to $1.3 billion. The company shipped 1.84 million PS3 machines worldwide during the quarter, though its availability in Europe has been delayed to later this year.

     February 1st, 2007  BroadBand   No comments