India Broadband

• High speed data download for Broadband Internet data speed starts from 256 kbps to 2 Mbps
• Simultaneous availability of Phone and Internet on the existing Telephone line ”Always on Internet”.
• No call charges for Internet access.
• ‘High on Value Low on Cost’ Service
• 24 Hours Help line and Technical support on phone.
• Easy registration on phone and web.
• Telephone will continue to work even in case of power failure at subscribers end.
• ‘Use now and pay later’ in telephone bill. It provides a means to bill based on Volume of data downloaded.
• It will provide Multicast Video Services, Video-on-demand etc in future
• Can share Broadband connection to create own LAN network i.e. more than one PC can be connected.

Top Up 250

Installation Charges: Rs. 500
Security Deposit: Rs. 500
Monthly Charges: Rs. 250
Speed: Up To 2 mbps
Free Usage: 600 MB
Free Voice: As per voice plan
Modem Charge: Rs. 99 per month
Monthly Voice Tariff: As per voice plan
Additional usage for data: Rs. 0.90 per MB
Free email id: One of 5 MB
Plan Type: Top up

Combo 499
Installation Charges: Rs. 500
Security Deposit: Rs. 500
Monthly Charges: Rs. 499
Speed: Up To 2 mbps
Free Usage: 1 GB
Free Voice: 50 pulses
Modem Charge: Included
Monthly Voice Tariff: All for one
Additional usage for data: Rs. 0.90 per MB
Free email id: One of 5 MB
Plan Type: Combo

Combo 699
Installation Charges: Rs. 500
Security Deposit: Rs. 500
Monthly Charges: Rs. 699
Speed: Up To 2 mbps
Free Usage: 1 GB
Free Voice: 100 pulses
Modem Charge: Included
Monthly Voice Tariff: All for one
Additional usage for data: Rs. 0.80 per MB
Free email id: One of 5 MB
Plan Type: Combo

Combo 999
Installation Charges: Rs. 500
Security Deposit: Rs. 500
Monthly Charges: Rs. 999
Speed: Up To 2 mbps
Free Usage: 3 GB
Free Voice: 200 pulses
Modem Charge: Included
Monthly Voice Tariff: All for one
Additional usage for data: Rs. 0.80 per MB
Free email id: One of 5 MB
Plan Type: Combo

Mail From A Friend:

Hi,

First of all, I must straightaway say that I’m not saying most of the other reviewers are wrong.. but I definitely feel that Sify is copping the blame for the faults of the local providers, the guys who run the network in your area, do the installations etc.

Im in Navi Mumbai, Koparkhairane, and got my connection from SSV cable. Previously I used Iqara from Aashish cable. Theirs was the best service, 128kbps, 500 mb a month at 550 rupees. But I used use 2 packages per month usually, and couldnt download much stuff. The speed was great, and 99.99% uptime, but the mb cap was limiting.

So I switched to Sifys unlimited plan, 64kbps at 400/month. Its great!

SSV did take 3 weeks to make the connection, but that was because no one in my area had a sify connection already, hence they had to draw all the lines from scratch.
Once installed, its worked very well. Speeds are 64, less compared to my previous 128 from iqara, but its UNLIMITED !! So, not a problem

Its been down just twice for 2 hours each at night in 3 weeks of usage so far.

So, what I really feel is that if any people have had bad experiences, its because of the provider (cable operator, telecom provider etc), and not sify themselves. I’ve downloaded shitloads of stuff so far, and no hiccups. They even provide free licensed trend Micro AV if you dont have an AV installed.

Only thing I have a problem with is download speeds not crossing 12-14 kbps.

Also, you can upgrade the unlimited package to 128kbps, 256kbps etc for more monthly charges, which is a great benefit !

Alright, this in reference to the last post “Disappointed MTNL Customer“

I wasn’t sure. I just checked again.

Mumbai never had an unlimted plan.

Surprisingly true.

I think the reason is obvious. Mumbai have lot of rich people who are ready to pay more for additional downloads. So why would MTNL launch an unlimited plan. Get it????

Subject: Shame on Mumbai MTNL

Post:
I have been using MTNL 590 NU plan since past 8 months.( I suppose)
Previously i was using Unlimited plan providied by my cable operator at speed of 40kbps.
Since past 2 months I had been complaining / Suggesting Mumbai Mtnl for the total unlimited plan which was simultaneously introduced by BSNL and MTNL Delhi.
I had written many emails to customer care but seems to be in hands of blind operators.
I even visited their Andheri Office where i was not surprised that none of the staff member were even aware of this plan.
I asked them why was such a discrimination among delhi and mumbai customer on which they replied that almost all plans are introduced simultaneously for delhi and mumbai but for this particular plan they had no idea. They had asked me to write a letter to their Head regarding the same and which i had done it but still no reply.
I suppose there are many people out here who would be looking for the same plan but still not heard by the company.
And the latest addition to this problem is the new upgardation to 2mbps which is left aloof for unlimited plan holders.
Currenly I am recieving bill of 2000 even after using NU plan so any one can imagine kind of use.
I am going to write about this to media hoping that this will be heard.
Also post the same on my blog which I would request all bloggers out here to link it to so that they are made into focus .
Thank you.
A Dissappointed MTNL customer

Question sent to so called Reliance Technical Team:
I am planning to go for reliance broadnet. Since login is needed to access internet every time, how can I configure wireless network with reliance broadnet?

Answer By Reliance Technical Team:
“Dear customer,

Greetings of the day!

With reference to your mail regarding broadband connection with wireless router, we regret to inform your that at present there is no functionality to process this request, whenever we launch the same, you would be notified through relevant media channels.

With reference your mail, we would like to inform you that the ADSL Modem is in Bridge Mode and there is no facility to access the web interface of ADSL Modem.

For additional product and service related information you may contact us through any of the following means:

Phone:
*377 from any Reliance fixed phone
1800 22 7773 from any MTNL / BSNL phone
022-3033 7777 from any phone
Email: broadband@relianceada.com
(Working hours between 9 am to 9 pm)
Fax: 022-30337878.
Website: Reliance Communications.

Yours sincerely,
Broadband Customer Care
Reliance Communications”

==============================

Gimme a break.
I’m pretty sure that this is not the case,its just that the Reliance Technical Support seems Incompetent to answer this question, so this seems a lame reply to me.

What do you think about this????

Bharti Airtel is erforming well.
With news of some major expansion in broadband field coming up, Bharti airtel’s share is moving up and up on BSE.
They have reported a profit of few hundred crores.
Bharti Airtel is really doing well.

For some reason i thought of using Airtel’s Broadband again. I don’t know why but i again started believing that it may provide better services this time around, than what they did before.
I think this time around i am very much satisfied Airtel Broadband.

256 Kbps for an Unlimited connection at 999 INR is not a bad deal considering the fact that now their connection quality is much constant, consistent and better. What else do you need?

Well, state of art customer care helpline. I was impressed by the way their agents help you out. Nice to talk to. And eager to solve your problem at the earliest.
Wow, is that really Airtel

Well Done!

I wanted a broadband at home in Pune and I was approached by AirTel Sales person (some Dhirendra). I specifically asked him if I get a static IP or not. He was unable to answer this (as well as many of my other questions) and hence contacted his superior (Ashvin Soni). I talked to Mr.Soni and he promised that I will be given a static IP. Finally I decided to go for it.

To my surprise when the technician came to install, he said that AirTel doesn’t provide static IP to residential customers and I am promosed something that is out of AirTel policy and I will have to live with a dynamic IP.

I have now asked them to disconnect the broadband.

I am surprise to see this kind of practice in a company like AirTel. Sales people promise anything to achieve their target! I am trying to contact the sales person Dhirendra but he is not picking up his phone . What a professional attitude.

Mr. Mittal are you reading this!!!!!

BEWARE OF SIFY INTERNET BROADBAND SERVICE PROVIDER

I have a Sifybroadband 256 kbps and have found mostly good speeds. I renewed every month package ( 256Kbps 500MB download) which according to the price list was Rs 380/- all inclusive for Taxes.

However, the Local Cable Operator charged me Rs 471/-claiming Rs 90/- as maintenance charges per month for last 03 months.

The bill never mentions nor gives details breakup of items. This additional collection was not mentioned nor updated anywhere by SIFY.

Also, prices vary from location to location with multiple cable vendor/francise within same region. Other cable operator in my region does not charge for Maintainence charges.

If I pay with my credit cards the charges are not taken into account.

SIFY IS “CHEATING CUSTOMERS” FOR HIDDDEN COST INVOLVED NOT MENTIONED DURING RENEWALS ON MONTHLY BASIS.

The charges for providing internet services are to be

borne by the service provider and not by the Customer

One solution is by providing profit margins to cable

operator rather billing valuable customer for repair

cost

There is no communication nor information available from sify for changes in operation/maintanence cost policy for all broadband internet subscribers.

I mailed customer care at Sify – and they replied that the cable operator could charge whatever he wants over and above the rate mentioned by Sify.. which means that Sify leaves us at the mercy of the cable operator, and leaves us to be fleeced by him!

Naturally, these maintenance charges problem came up only at renewal, and there were no maintenance charges initially!

Whatever relationship for cable operator with sify,

the service and charges needs to be fixed by sify as

Internet service provider mentioning all details for

the cost involved

I believe sify should prescribe cable maintenance charges upfront and not wash their hands off, and the charges must be mentioned in their rate list.

All Broadband users should be aware of hidden cost by SIFY broadband which is unjustified as compare to bandwidth usage charge on a daily basis.

I am rather disappointed and feel cheated, but naturally I am stuck, especially after having paid the initial connection charges of Rs 3000/. excluding NIC cost.

There are other broadband cable providers in this area, and I want to go in for TATA Broadband so as to get ride off “operation/maintanence” being charged by my Cable operator and at lower price as compared to sify broadband.

Awaiting for positive response and feedback for closure from sify only.